Drs Thompson, Gupta & Singh
Drs Thompson, Gupta & Singh

News

 

All GP practices are reqiured to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in the Avenues Medical Practice in the last financial year was £71,550 before tax and national insurance. This is for 1 full-time GP and 3 part-time GPs who worked in the practice for more than 6 months.

 

 

 

Care Quality Commissioning Inspection 

 

Since the last report we have recently been re-evaluated by the CQC and our results have been upgraded to "GOOD" overall. Please follow the link below to view our updated report. CQC logo

During a routine inspection of our Practice on 20th October 2015 the CQC found that we did not meet in full all of the criteria required, resulting in the practice being catergorised as 'requires improvement'. The report was published on 7th January 2016. 

We were graded on 5 different service areas these results were as follows: 

Safe?: Requires improvement. 

Effective?: Good. 

Caring?: Good.

Responsive?:Good. 

Well Led?: Requires improvement. 

Our patient groups were graded as;

Older people: Good. 

People with long term conditions: Good. 

Families, children and Young: Good. 

Working age people (including Students and recently retired): Good.

People whose circumstances may make them vulnerable:  Good. 

People experiencing poor mental health (including dementia): Good. 

We can confirm that the CQC has no immediate concerns with regard to patient safety at the practice and patients should visit us and attend appointments as normal. 

We are working with our partner NHS organisations to ensure that we are fully compliant and we expect to have met the CQC's recommendations by August 2016.  A further notice will be posted in the website and in the Practice when this process has been completed. 

We are committed to providing GP services which are of the highest possible standard for patients. If you have any concerns or questions please contact the Surgery on 343614. 

You can view the full report at www.cqc.org.uk, and search for The Avenues Medical Centre Hull.

 

 

Medication Wastage 

It has been estiamted that £300 million of NHS prescribed medications are wasted each year. 

* Please do not over order or stockpile medications

* Wherever possible please do not over order medications or herbitually order all repeat 

medication Wastemedications unless required. 

* If you are aware of medication that is on repeat and no longer required please let us know. 

Medication wastage is huge concern and financial burden on the NHS

 

Medical Students 

The Avenues Medical Centre is now a Teaching Practice for Year 1 medical students. 
We will inform patients and gain their consent prior to any consultations where students may be present. If you are interested in volunteering as a patient within the teaching consultations please let the Reception staff know. 

 

Hull Daily Mail

We were pleased to be included in the Hull Daily Mail's Ten most hightly rated GP surgeries in Hull. If you would like to see more of the article please go to www.hulldailymail.co.uk 

 

 

TEXT MESSAGE REMINDER SERVICE

We have recently set up a text message reminder service. If we have your mobile telephone number, you will receive confirmation of appointments and a reminder the day before. If you have a mobile telephone and would like to receive this service, please let us know your mobile number. If you do not wish to receive these reminders please let us know at Reception.

 

Named GP for Patients aged 75 and over.

From April 2014, all patients aged 75 and over will have a named GP who will have overall responsibility for the care and support that our surgery provides to them. They will also liaise with other relevant health and care professionals, who are involved in your care, to ensure that your care package meets your individual needs.

You will receive a letter from the Practice regarding this new service and informing you of your named GP.

If you have any questions or would like to discuss this further with us please contact the surgery. 

 

Named GP for All Patients 
From April 2015 all Patients now have a named GP who is responsible for patients overall care at the Practice. Please contact the surgery if you wish to know who your named GP is. 

 

BOUNDARY

We have recently extended our Practice boundaries to cover a larger area. We are currently exception new registrations. Please ask at Reception for further details of our new boundary.

 

PATIENT PARTICIPATION GROUP

 

We are actively recruiting for new members of the Patient Participation Group, within the specific age groups of 18-35 and 35-50. We are specifically recruiting within these age groups to ensure the patient group is representative of the entire Practice population. If you are within these age groups and are interested in joining or would like further information, please contact Caroline Whitaker Practice Manager.

 

Appointments

 

Our appointment booking system has changed recently. Each Doctor has 50% pre-bookable (ROUTINE anytime for anything) appointments each day and 50% urgent (book on the day) appointments. The book on the day appointments are not available until 8am on that day, and Receptionists are physically unable to book these before then. These are on a first come first served basis, so ringing as early as you can is important. If you require an appointment on the same day you can not choose which Doctor you see.

 

OUT OF HOURS MEDICAL SERVICES

 

Please note that Urgent/Emergency medical services are available when the practice is closed, these services should be used responsibly and restricted to problems that cannot wait until the surgery re-opens . Although the practice is not open to patients on a Wednesday afternoon we do have a GP on call who is available should such a problem occur. Please ring the surgery number if required. For urgent medical attention when the surgery is closed please call 111. This is instead of an out of hours number.

The minor injuries units in Hull are open daily from 9am until 8pm and 9am til 5pm weekends and bank holidays. They are able to treat a wide range of ailments and injuries. They are based in the Bransholme Health Centre and Freedom Centre Preston Road. No appointment is needed.

 

If you would like this information in an alternative format, for example large print or easy to read, or if you need help with communicating with us, for example because you sue British Sign Language, please let us know.  You can call us on (01482) 343614 or email  sonia.coulson@nhs.net

 

 

Last Updated: February 2017 

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© Drs Sande Warran & Thompson